RECRUITMENT FOR THE POST OF FRONT DESK AGENT IN THE UNITED STATES OF AMERICA. APPLY NOW

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Front Desk Agents typically works in the hospitality industry to execute several exceptional customer service. Front Desk Agents are in charge of interacting with customer in an efficient and professional manner. They provide unwavering answers to customer enquiries, assign rooms, store client luggage’s and accommodate special request when needed.

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This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • Achievement-oriented — enjoys taking on challenges, even if they might fail
  • High stress tolerance — thrives in a high-pressure environment

DUTIES AND RESPONSIBILITY

  • Keeps records of room availability and guests’ accounts, manually and by means of computers
  • Provide guest services by solving problems, satisfying requests, operating phone console, organizing arrival and departure bills, reservations and security
  • Check in guests in high volume, fast paced environment ensuring requests were met and accurate billing.
  • Respond to guest inquiries and in a timely, friendly and efficient manner
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SKILLS AND REQUIREMENT

  • Training in tourism or hotel management
  • Selling skills
  • Strong communication and interpersonal abilities
  • Organization and planning
  • A professional attitude
  • Good numeracy skills
  • Integrity and confidentiality
  • Computer competences

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